we are crown care
Founded in 1982, Crown Care was an 18 bed residential care home dedicated to exemplary customer attention and experience. It has since grown to multiple locations, serving diverse communities with nationally recognised locations and services. Our communities emphasize a continuum of care with the utmost quality, integrating a residential care experience with dementia care services with the aspirations of providing residents a relaxed atmosphere and warmth of care that promotes companionship and communal amity.
The key to Crown Care’s growth remains our family’s belief in creating personal relationships with our residents, relatives, and community. Our success has been driven by the hands-on approach that enables us to deliver exceptional service and a memorable experience. We additionally provide long-term and respite residential care and all our communities have been awarded quality status and are registered with The Care Quality Commission (CQC).
Our Commitment to Quality
At Crown Care we insist on a higher standard, because we know what’s at stake for our customers and employees. Our commitment and customer centric approach enables us to exceed state requirements and meet the needs of the communities around us.
We also conduct regular customer satisfaction surveys, and the feedback we receive from our residents and families tells us what’s working well and where we need to improve. Continually looking for ways to enhance the services we offer is just another way for us to follow through on our promise to put quality above all else.